The Frontline Manager™ Professional Certificate was designed to offer vital leadership training in core skills for first-level managers, while also allowing for flexibility in the delivery and timeframe. Courses are self-paced and online, and can be taken based on the learner’s availability.

Frontline Manager™ Course List:

  • Introduction to Supervision 
  • Navigating Your Organizational Culture 
  • Better Communication 
  • Leadership Styles 
  • Teams and Groups 
  • Coaching 
  • Progressive Discipline 
  • Time Management 
  • Work-Life Balance 
  • Frontline Manager™ Simulation: Leading a Team at Dragonfly