The Frontline Manager Story
Frontline managers sit at the very first level of management across a company’s business operations and functions, and are utilized in just about every industry and market. Studies show that they make up the largest portion of a company’s management ranks, and directly supervise the majority of the workforce. They are the representation of a brand – interacting with customers, speaking to vendors, negotiating contracts, and managing employees. They are, in essence, a company’s strategy in motion and the key to its success.
Yet despite their proven importance, surveys show that few organizations invest sufficiently in the development of their frontline leaders.
Frontline Manager™ was developed to change that. We believe that the key to increasing performance is by helping first-level managers become true leaders. By offering affordable, easy-to-access quality training, we provide businesses and individuals a streamlined path to successful upskilling.
The Frontline Manager™ certificate courses and the Frontline Manager™ simulation are all available now.