Frontline managers sit at the very first level of management across a company’s business operations and functions, and are utilized in just about every industry and market. Studies show that they make up the largest portion of a company’s management ranks, and directly supervise the majority of the workforce. They are the representation of a brand – interacting with customers, speaking to vendors, negotiating contracts, and managing employees. They are, in essence, a company’s strategy in motion and the key to its success.