The Frontline Manager® certificate is available in both English and Spanish Versions

The Frontline Manager® courses and certificates were developed to offer vital leadership training in core skills for first-level managers, while also allowing for flexibility in the delivery and timeframe. With a focus on topics such as supervision, coaching, leadership styles, navigating organizational culture, and time management, the courses are designed to help frontline managers develop into true leaders within an organization. The certificate consists of 9 courses and a simulation that are online and self-paced, offering flexibility in the delivery and timeframe. No prerequisites are required to begin the courses. A course will be considered complete when the participant has done all assignments, exercises, review checkpoints, and has received at least a 70% on the course final exam. Learners have 12 months to complete all the courses in the certificate.